- To learn steps for the end of the interview
- To practice full interviews
- List of interview questions
- Reflection Questions
- Rating sheets
- Interview Guidelines
- Paper for taking notes
List 3-5 things you want to make sure you do at the end of the interview. What should you do to reinforce that you can be trusted and that their interview is important?
Review answers and create a list for your group. Your list should include:
- Ask if they are comfortable with everything they said being on the record.
- Remind them that their answers will be kept anonymous and confidential.
- Ask if they have anything they want to add.
- Ask if they have questions for you.
- Ask if they want to know the results of the research once you have them.
- Thank them.
- If taping, say “End of Interview” so you’ll know nothing is cut off when you listen later.
- On your own, know where/how to download the recording onto a computer.
- On your own, do a written reflection on interview.
- On your own, check in with research coordinator.
Everyone gets in pairs and quickly practices the end of the interview.
Review of interview process:
- What are some things you should do before you start the interview?
- What are key things you should do at the start of the interview?
- What are the qualities you want to convey during the interview?
- How do you respond if someone is quiet? Goes on tangents?
Check in with participants. Find out if they have any questions or concerns about conducting an interview.
Interviews are about having a focused conversation. Your role is to be neutral, engaging, and listening, directing the flow of the conversation, getting clarification when you need it.
Everyone should be in pairs with someone they have not interviewed before. Interviewers should have all materials ready. Interviewees will need a feedback sheet for the end. Interviewees may take on problem behaviors, but not so much that they become a distraction. Interviewers are doing 15 minute interviews. They need to keep an eye on time and make sure to get to key questions if time starts to run out.
During the interview, give interviewers a silent 5 minute warning.
After the interview, Interviewer should fill out reflection sheet and Interviewee completes feedback sheet. Interviewee shares feedback for 3 minutes to Interviewer and gives them the sheet.
Have everyone who was the Interviewee stand up and move to a new seat. In these pairs, repeat the interview so that everyone has a turn. Repeat feedback.
After everyone, do a debrief with the group.
Facilitate a group discussion with the following reflection questions:
- Using the thumbs-up, thumbs-down scale, how ready are you to lead an interview?
- What is the hardest part?
- How was it to take notes?
- Do you want more practice interviewing?
Use their answers to determine if they need more practice.
When is our first interview? What information do we hope to learn?
Why is this important to our project?